Returns
Our goal is for you to love every Earthly Sweet order. Here's how returns work.
Our Approach
If something isn't right with your order, we want to know. Reach out and we'll do our best to make it right.
How to Start a Return
Contact us with your order number and a brief description of the issue. We'll guide you through the next steps.
Eligibility
Return eligibility depends on the product and situation. Specific return windows and conditions will be confirmed here once finalized.
Refunds
Approved refunds are typically processed back to the original payment method. Timing depends on your bank or card issuer.
Detailed return windows, conditions and processes will be finalized and displayed here once the store is fully configured.